Accessibility Statement

Our commitment

PairMee exists so that people can travel together, and that includes people with disabilities. We build both sites to be usable with assistive technology and we treat accessibility issues as bugs: reported, prioritized, and fixed. We aim to conform to the Israeli service accessibility regulations and Israeli Standard 5568, which follows the international WCAG guidelines at level AA.

What we support

• Full keyboard navigation with visible focus indicators and skip-to-content links.
• Semantic page structure and screen-reader labels on interactive controls.
• Color contrast designed to meet AA levels, in both light and dark mode.
• Layouts that stay usable when text is enlarged or the page is zoomed to 200 percent.
• Reduced-motion preferences are respected; animations are disabled for users who opt out.
• Meaningful alternative text on informative images.
• Forms with proper labels and clear, specific error messages.
• Content in both English and Hebrew, with correct language and direction tagging.

Known limitations

• Interactive map views in the app can be difficult to operate with a screen reader. All information shown on maps (ride routes, times, and prices) is also available as regular text lists.
• Some third-party content we embed, such as map tiles, is outside our direct control.
• PairMee is a young product that changes quickly. New features occasionally ship with accessibility gaps; when we find them or they are reported, fixing them is prioritized.

Found an accessibility problem?

Tell us and we will fix it. Contact our accessibility coordinator by email at pairmee.social@gmail.com or through the Support page in the app. Please describe the page, what you were trying to do, and the assistive technology you use. We respond within 7 business days, and usually much faster.